Your entry and your privacy

Prima Financial Services Ltd, trading as Prima Insurance Broker, is responsible for your entry data. Our registered address is Brulimar House, Jubilee Road, Middleton, Manchester M24 2LX. Contact us on 0330 088 1135 or through Prima’s contact page about your privacy or the draw.

Administering your entry

We store your name, email, quiz answers, entry reference, eligibility and terms confirmations, and screenshot to administer the draw and review the qualifying share. Our lawful basis for administering the draw, sending a receipt and contacting the winner is performance of the draw terms (contract). We also keep limited security and duplicate-detection records for our legitimate interests in preventing abuse. Screenshots are private and accessible only to authorised staff. Remove viewer lists, phone numbers and private messages before uploading.

Recovering unfinished entries

As you complete the form, we temporarily save your answers and contact details for the current browser tab and in a private backup. You can choose “Remember my unfinished entry” to keep recovery on this device for 7 days, including after closing the browser. This choice is optional and unticked. Your selected screenshot stays on your device until you submit. This helps you recover after refreshing or losing your connection, and lets authorised Prima staff investigate entry problems. We use this information only for entry recovery and support, under our legitimate interest in preventing lost entries. A draft is not a draw entry, insurance enquiry or permission to send marketing. You must submit and receive an entry reference to enter.

Unfinished progress expires after 7 days without activity and expired server drafts are removed during routine draft processing. Device copies are cleared when you next visit after expiry. Use “Clear my saved progress” on the form to delete both copies immediately while connected. Only this browser has the private recovery key; do not share your device if you do not want others to resume your draft. Completed entries follow the retention period below.

Your insurance choices

The renewal question requires an answer, but disclosing a month is optional: choose Not sure, No current cover or Prefer not to say. Your answer does not affect prize eligibility. Our legitimate interest in understanding demand for our services is the basis for reviewing optional renewal and cover-type answers. You can decline to provide those details and can ask us to stop using them for this purpose. They do not authorise marketing. Cover type and phone number are optional unless needed for a contact option you choose. If you request a review, Prima may contact you to respond; the lawful basis is taking steps at your request before a possible insurance contract.

Email, SMS and WhatsApp marketing choices are separate, optional and unticked by default. We record the choices, wording and time. Consent is our lawful basis for optional marketing, which is sent only through channels you select. Withdraw consent at any time using the unsubscribe instructions or by contacting Prima; this does not affect your draw entry or earlier lawful processing.

Anonymous website statistics

We count page loads, film plays, caption copies and progress through the entry form to understand where this website needs improving. Counts are combined by day. We previously compared two versions of the entry invitation and now use the selected version. The original comparison is retained as combined counts. Preview pages are excluded. These statistics do not use the private recovery key described above. We do not store visitor IDs, individual browsing histories, form contents, full referring URLs or IP addresses in these statistics, and we do not link them to your entry or use them for targeted advertising. Reloads count as new visits, so these are approximate totals rather than unique people.

You can turn anonymous statistics off on the film page, free of charge. We store only that preference on your device and honour Do Not Track when the page opens. Statistics are separate from marketing consent. A short-lived, salted network counter protects the collection endpoint against abuse; it is not joined to the statistical totals and expires after two hours. Only authorised Prima staff can view the report.

Who can access the data

Authorised Prima staff use the CRM to review entries and administer the draw. Website hosting, private file-storage and email-delivery providers process information on our behalf. Where personal data is transferred outside the UK, applicable contractual safeguards are used. Contact Prima using the details above to request information about the relevant providers and a copy of the applicable safeguards. We do not sell draw entries. Limited winner details may be shared as described in the draw terms, subject to objections and regulatory obligations.

How long we keep it

Draw entry and screenshot records are retained for up to 90 days after the draw to handle review, prize fulfilment and queries, then deleted unless needed for a live dispute or legal requirement. Requested insurance enquiries are managed separately under Prima’s insurance privacy information. For this draw, use the current contact details at the top of this notice. Consent records are retained as needed to demonstrate and honour your choices.

Your rights

You may ask for access, correction or deletion, request restrictions, object where applicable, and exercise portability rights where applicable. Contact Prima using the details above. You may complain to the Information Commissioner’s Office. We do not make insurance eligibility or pricing decisions from this quiz or draw.